1 Standardization of Service “112”
1: Expect a response in 1 hour
1: a solution will be provided in 1 day
2: We will fix the issue in 2 days
2. Installation Service
Installation Services are available for HACOL machinery with disassemble machine. We dispatch technicians to customers’ locations for installation and configuration of machines.( Customers only need to afford technician airfare and lodging)
3. Training Service
Our technicians are available to visit your factory and offer comprehensive training of how to operate our CNC machines. You may also send your technician to our facilities to undergo a more rigorous training program.
4. Quality Guarantee
1.All HACOL machines quality are in guarantee and produced according to the agreed technical data.
2. Each machine will be performed a final test after production and before shipment. We run the machines for a few days, and then use it under similar conditions that the customer will be using. After making sure the machines is performing properly, we will then make the shipment.
3.Each unit machine has a one year warranty.
Flexible extended warranties can be offered if needed.